Privacy Policy
Last Updated: September 2026
mauve-dune ("we", "our", or "us") is committed to protecting the privacy of individuals who interact with our heritage consulting services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information We Collect
We may collect the following types of personal information:
- Contact details including name, email address, postal address, and telephone number
- Information about heritage properties or sites you own, manage, or have interest in
- Details of your heritage consultation requirements and project specifications
- Professional background information relevant to your engagement with our services
- Payment information for invoicing purposes
- Website usage data including IP addresses, browser type, and pages visited
How We Collect Information
We collect personal information through:
- Contact forms submitted through our website
- Direct communications via email, telephone, or in-person meetings
- Documentation provided during the course of consulting engagements
- Cookies and similar tracking technologies on our website
- Third-party sources including heritage registers and public records relevant to your project
Purpose of Collection
We use your personal information to:
- Respond to enquiries and provide heritage consulting services
- Prepare heritage assessments, reports, and other documentation
- Communicate with regulatory authorities on your behalf where authorised
- Process payments and maintain financial records
- Improve our website functionality and user experience
- Comply with legal and regulatory obligations
Disclosure of Information
We may disclose your personal information to:
- Heritage authorities and regulatory bodies where necessary for your project
- Subcontractors and specialist consultants engaged to assist with your project
- Professional advisers including lawyers and accountants
- Technology service providers who support our business operations
We will not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, modification, disclosure, or destruction. These measures include secure data storage, access controls, and encryption where appropriate.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and support legitimate business interests. Heritage project documentation may be retained for extended periods given the long-term nature of heritage conservation.
Your Rights
You have the right to:
- Access personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information where applicable
- Withdraw consent to processing where consent was the basis for collection
- Lodge a complaint with the Office of the Australian Information Commissioner
Cookies
Our website uses cookies to enhance user experience and analyse site traffic. You can control cookie settings through your browser preferences. For detailed information, please see our Cookies Policy.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. The "Last Updated" date indicates when this policy was most recently revised.
Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, please contact us:
mauve-dune
42 Heritage Lane
Melbourne VIC 3000
Australia
Email: [email protected]